Tuesday, August 13, 2019

TOC and Applied Anthropology

The Applied Anthropologist is a role. Applied Anthropology is a perspective. Just as Academic Anthropologist is a role, while Academic anthropology is a perspective.

Applied anthropology is the application of an anthropological perspective to the solution of a human problem. As a perceptive, it is a holistic definition of a human problem (diagnosis), based on the history of human social and/or cultural solutions to such problems (evaluation), to arrive at a solution that addresses the socio-cultural needs defined by the client (prescription). TOC or the Theory of Constraints is a management tool for analyzing an organizational/business/manufacturing problem (diagnosis); analysis of the situation (evaluation); and identification and recommending altering the situation to meet the client's need (prescription). Implementation of a solution or recommendation is the Client's right and obligation to accept or reject.

Applied Anthropology is based on the vast library of  anthropological studies of social and cultural systems that have established an ethnographic library of cases of human experience. It is like a law library -- a collection of cases, rules, and theories to be used as a resource to research and prepare a case to defend or implement a case. TOC is a formal method for developing a case to overcome or adjust to a physical, social or ideological constraint.

The Applied Anthropologist is trained in the use of the Library and how to build a case based on the clients needs. He or she or they (because it can be a team sport) build a case by identifying first, the client's need, and then researching how that need has been met in the past, and then comparing the present situation with past solutions to devise an action plan that addresses the need. What the Applied Anthropologist does with the information depends upon the role she, they or he plays in reference to the client.

The Applied Anthropologist is basically a consultant to the client. As such they, he or she provide knowledge, advice, and recommendations based on THE CLIENT'S perceived need and not the Anthropologist's need. This does not mean that the Anthropologist validates the Client's desires or biases, rather it means providing the Client with the best available options to the situation that the anthropologist has identified. And making recommendations for addressing the problem.

TOC is a technique for identifying the problem and leads to a behavioral solution or option for the client or client's authorized manager to evaluate and manage. TOC is the theoretical bases for a PERT  analysis of the options identified by the Applied Anthropologist. The analysis enables the Applied Anthropologist to translate his/her/their recommendation.

Translation is often a major barrier between the academical inclined anthropologist and the professional applied anthropologist in their relation to the client. Ideally, the Applied Anthropologist can present a report in the language understandable and actionable by the Client. That is, in terms of the time and cost savings and expense that the client might expect by implementing the recommendations.

This last point is what distinguishes the Applied Anthropologist from the Academic anthropologist. TOC can be a valuable tool in making this distinction.